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The fitness equipment for personal
training, home and office use.
Terms and Conditions; Privacy
Introduction
Welcome to reboundoz.com.au and thank you for shopping with us. These Terms and
Conditions govern the use of reboundoz.com.au ("the website") and the
purchase of any goods from it.
The website is operated and managed by ReboundOZ Pty Ltd (ACN 106 375 151).
If you need more assistance you can always contact our office on 1300 851 691
between 8:30am - 5:30pm AEST Monday to Friday (excluding public holidays), or
email sales@reboundoz.com.au
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Acknowledgment and acceptance of Terms and Conditions
Please note that by accessing, using or browsing this website you agree to be
bound by its terms, conditions, disclaimers and limitations of liability ("Terms
and Conditions"). ReboundOZ reserves the right to amend or update such terms,
conditions, disclaimers and limitations of liability at any time without providing
notice to you. By using the website, you acknowledge that you have read and understood
these Terms and Conditions.
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Limitation of Liability
Any liability of ReboundOZ or ReboundOZ' Associates in connection with goods or
services supplied to you will, subject to any non-excludable liability for breach
of conditions or warranties implied by legislation and to the maximum extent permitted
by law, at the election of ReboundOZ be limited to:
1. in relation to goods, the replacement or repair of the goods, the supply of
equivalent goods, the payment of the cost of replacing or repairing the goods
or the payment of the cost of obtaining equivalent goods; and
2. in relation to services, the supplying of the services again or the payment
of the cost of having the services supplied again.
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Disclaimer
The information contained on the website is provided by ReboundOZ in good faith.
To the best of ReboundOZ' knowledge, the information is accurate and current.
However, ReboundOZ and any of their directors, officers, employees, consultants
or shareholders ("ReboundOZ' Associates") do not make any representation
or warranty as to the accuracy or completeness of the information.
To the fullest extent permitted by applicable law, ReboundOZ disclaims all representations
and warranties, express or implied, including but not limited to implied warranties
of merchantability and fitness for a particular purpose and non-infringement.
ReboundOZ makes no warranty that this website, any information or ideas contained
on this website or any products or services will meet your requirements.
You expressly acknowledge and agree that ReboundOZ
does not control other users of this website,
the providers of information or ideas to this
website or the suppliers of goods and services
purchased from this website, and ReboundOZ is
therefore not liable for their opinions or their
behaviour, including any information or advice
provided by them or any defamatory statements
made by them or any offensive conduct on their
part.
You further acknowledge and agree that, subject
to the section dealing with "Limitation of
Liability", ReboundOZ will not be liable
to you or any other person for any direct, indirect,
incidental, special, consequential or exemplary
damages, including but not limited to damages
for product liability, personal injury or negligence
resulting from use of goods or services supplied
to you, or on behalf of you, through the website.
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Copyright
Copyright in the reboundoz.com.au website is property of ReboundOZ. Material on
this website also comprises copyright material, trademarks and registered trademarks
which are the property of ReboundOZ and third parties. This property may only
be used for the purposes of browsing the reboundoz.com.au website and acquiring
goods and services of reboundoz.com.au.
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Applicable Law
These Terms and Conditions are governed by the laws in force in Victoria, Australia
and you irrevocably and unconditionally submit to the non-exclusive jurisdiction
of the courts of Victoria, Australia and any courts, which may hear appeals from
those courts.
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Information Provided by You
If you purchase goods and services from reboundoz.com.au or create an account
with us, we may require you to provide your name, address, email address, credit
card number or other details ("customer information"). We may subsequently
require further details to enable the processing of any orders that you make.
You agree to provide ReboundOZ with current, complete and accurate customer information
when asked to do so by the website or an employee of ReboundOZ.
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Virus Warning
All care is taken to ensure that reboundoz.com.au websites and data transmissions
are free from viruses. However, it is your responsibility to scan any such data
for viruses.
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Privacy
We treat all customer information in accordance with our Privacy Policy.
Our Privacy Policy constitutes part of these Terms and Conditions:
Privacy Policy
At reboundoz.com.au, we would like to assure you that we take your information
and privacy very seriously. The following is a description of what we do and don't
do with your details.
Information you provide us
For reboundoz.com.au to process your order, we need information such as your name,
email or contact number, delivery address and payment details. Other information
will also be collected with your permission from time to time. This will normally
include preferences such as likes or dislikes.
Outside of information that you enter on the web site, we also receive and store
certain types of information when you interact with reboundoz.com.au, this is
provided through the use of Cookies.
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What are Cookies?
• Cookies are alphanumeric identifiers
that are placed on your computer's hard drive through your web browser.
• Cookies enable our systems to recognise
your browser and welcome you back to the Store.
• By disabling cookies, you will not
be able to participate in some of the features offered by reboundoz.com.au
• Most Internet browsers are pre-set
to accept cookies. If you prefer not to receive cookies, you can adjust your Internet
browser to disable or to warn you when cookies are used. As there are many browsers
in the marketplace, the easiest way to change your settings is by searching for
Cookies in your Help/Contents and Index option on your browser.
• We recommend that you leave your
Cookies enabled otherwise, you will not be able to shop with us.
• Our cookies don't send us back any
information about your computer or any other information on your hard drive.
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How do we use the information?
Information that you have provided us will be used in three ways:
• To enhance your shopping experience
• To communicate to you new products
and services and also at times, the opportunity to up take on special promotions
or offers. You have the option to opt-out of this communication by clicking the
unsubscribe link at the foot of each message
• To generate a holistic but anonymous
view of the reboundoz.com.au customer base. This information will allow us to
analyse trends and demographics to help reboundoz.com.au improve on the services
provided.
• It is important to note that we only
send periodical communications to people who have "opted in" to receive
it. We do not set out to "spam" our members in any way and honour their
right to privacy
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Disclosing Your Information
• Partners
Third party companies and individuals have been engaged to perform functions on
behalf of ReboundOZ. Functions such as fulfilling and delivery of purchases, credit
card payment authorisation, trend analysis, marketing and promotions, but all
information will only be used to perform their appropriate functions and not for
other usage.
• Authorities
ReboundOZ will pass on any information relating to suspected fraudulent activity
to appropriate authorities
• Partner Stores
With organizations that we operate but do not own, your information will be shared
with that business. Please note, that we only go into partnerships with stores
who have the same regard to Privacy as we do.
• Industry Groups
From time to time we provide statistical information
about sales, trading patterns and navigation techniques
to reputable third parties. This may comprise
data collected about you and other users to form
aggregate results. However, we will not provide
any direct personal information that identifies
you as our customer.
Verification of Accounts
We do use various details to verify information
given to us by our members. At times, we use:
- names on member accounts to compare with information
on credit cards
- we use member phone numbers and email addresses
provided to us to communicate with customers about
payments
- we use member addresses to check against credit
card billing addresses etc.
- in cases where fraud or other crime is suspected,
we do communicate with Police, Banks and other
relevant authorities
- Many of these checks are done manually and communication
is handled carefully by a member of ReboundOZ's
own Customer Service team.
Lost login and Password details
All information is kept private. Many account holders often forget details such
as their passwords. We do not distribute these either via telephone or email.
The customer is informed of their "Password reminder" rather than the
actual password being given out.
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Information Security
• All information submitted to reboundoz.com.au
is secured using Secure Sockets Layer (SSL) software.
•Information sitting on the reboundoz.com.au
website is protected by state-of-the-art encryption and firewall technology
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Accessing Your Information
•Personal information provided by you
can be changed by you if information provided is incorrect or out of date.
• If you need more assistance you can
always contact our Customer Support team on 1300 851 691 between 8:30am - 5:30pm
AEST Monday to Friday (excluding public holidays), or email sales@reboundoz.com.au
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Children's Privacy
It is important that any information provided or purchases made by children have
the consent of parents or guardians
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Other Privacy information you should be aware of
Sign out or close your browser once you have finished shopping within reboundoz.com.au
or associate partner sites. This is to ensure that others cannot access your personal
information and correspondence.
If you share a computer with someone or are using a computer in a public place
like a library or Internet café. You as an individual are responsible for
the security of and access to your computer.
• You are solely responsible for maintaining
the secrecy of your username and passwords and any account information. Please
be careful and responsible whenever you are using the Internet and reboundoz.com.au
• Further Privacy information can be
obtained on the Australian Privacy Commissioner's Web Site
If you need more assistance you can always contact our Customer Support team on
03 93873376 between 8:30am - 5:30pm AEST Monday to Friday (excluding public holidays),
or email sales@reboundoz.com.au
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Product Information
Prices of goods and services and delivery and other charges displayed on the reboundoz.com.au
website are current at the time of display. These prices are subject to variation
without notice.
Our foreign currency conversion is based on an approximate conversion rate (excluding
GST). This amount displayed is an approximate only. You will be charged in Australian
Dollars. Your credit card company will apply appropriate exchange rates once they
have received the charge.
We will always attempt to be as accurate as possible with our product descriptions
and pricing. However, we are unable to warrant that product descriptions or other
content of the website is accurate, complete, reliable, current or error free.
Some products on reboundoz.com.au may not be immediately available for despatch
from our supplier, due to circumstances beyond our control. However, where possible,
we will advise you of any delay by advertising the release or campaign (sale)
date accordingly. By submitting your order after being advised of such delays,
you are accepting such timeframes into which the item/s will be shipped. If there
are any changes in the release date to which you have previously accepted, we
will contact you accordingly.
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Placing and Accepting Orders
Orders will not be despatched until payment in full has been received and reboundoz.com.au
is satisfied with the integrity of the order.
Without limiting the operation of any other Terms and Conditions herein, reboundoz.com.au
is not responsible for any loss or damage caused by late delivery or cancellation
of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement with
us ("your offer"). We will email you an Order Confirmation for the sole
purpose of confirming the details of your offer. Please note that our Order Confirmation
does not constitute an acceptance of your offer or reflect the status of your
order in any way.
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Cancellation by Us
We reserve the right not to provide goods or services, terminate membership accounts,
remove or edit content or cancel orders (or part thereof) at our sole discretion
at any time. Without limiting the operation of any other Terms and Conditions
herein, we will not be held liable for loss or damage arising from the exercising
of these rights
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Cancellation by You
If you need to cancel an order, please contact us immediately on 1300 851 691
. Our agreement with you only comes into existence once we have both confirmed
your order and your payment has been processed. Once we have accepted payment
for an order, cancellation of the order is within our sole discretion.
Orders that cannot be cancelled will be subject to our terms, conditions and policies
relating to Returns and Exchanges.
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Delivery
It is your obligation to enter the correct delivery address details at the time
of ordering. Should you enter the wrong address, we are not obliged to re-send
the order to the correct address at our expense.
We will provide you with an estimated date for delivery of all parcels. While
we make every effort to deliver by this time, all dates specified are estimates
only. We have aligned ourselves with Fastway Couriers who we believe will always
do their best to deliver products by the estimated delivery date.
Please note that if an item has been lost in transit, we will not despatch a replacement
item immediately. Replacement items will be despatched according to our discretion.
Without limiting the operation of any other Terms and Conditions herein, we will
not accept liability for any loss or damage arising from a late delivery.
Without limiting the operation of any other Terms and Conditions herein, you agree
that late delivery does not constitute a failure of our agreement, and does not
entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will
not accept liability for any loss or damage arising from items lost, stolen or
damaged after delivery has taken place.
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Returns and Exchanges
reboundoz.com.au will not exchange or refund goods unless they were damaged or
faulty when purchased.
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Goods Damaged or Faulty on Delivery
Except where required by law, you must return damaged goods within 14 days of
receipt. If a product is later deemed to be faulty, normal warranty conditions
for that product apply.
In the event that you receive a defective or damaged product, we will refund the
original product price and delivery via the original method of payment. Alternatively,
if you request a replacement, we will despatch your replacement item (subject
to availability) once we receive the return, at our cost.
Please note that all products that are found to be non-defective will incur the
delivery costs of returning the item to reboundoz.com.au.
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Returns and Refunds of items paid for by Gift Vouchers
For gifts purchased using a reboundoz.com.au or third party gift voucher (or any
part thereof), the amount paid by gift vouchers will be refunded in the form of
a ReboundOZ Voucher, and the remaining amount will be refunded via the original
method of payment
Please note: all products that are found to be non-defective will incur the delivery
costs of returning the item to reboundoz.com.au.
Please allow up to 14 days for refunds to be processed upon our receipt of goods.
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Gift Vouchers
Please ensure all ReboundOZ Gift Vouchers are redeemed at the time of ordering.
Once the order has been submitted and paid for by means other than a voucher,
we are unable to retrospectively redeem a Gift Voucher to offset that cost.
All Gift Vouchers are issued with an expiry date as indicated on the voucher itself.
Once that Gift Voucher has expired, we are unable to extend the expiry date under
any circumstances. It is the Gift Voucher holder's responsibility to ensure it
is redeemed before the expiry date.
ReboundOZ Gift Vouchers may not be used to purchase other Gift Vouchers. Redemption
of a gift voucher on our website is not an exemption from shipping costs.
There is a difference
between a "Purchased" Voucher and a "Promotional" Voucher.
A Promotional Voucher is one received as part of a competition, incentive or
offer. A Purchased Gift Voucher is one that is not associated with any promotion,
incentive or offer and the complete cost has been paid for by the customer.
Please note: Promotional Gift Vouchers can only be redeemed one at a time. For
example, if you have two Promotional Vouchers, you must complete your purchase
using one, then begin a new purchase to use the second.
The same applies, no matter how many Promotional Vouchers you have received.
You are still able to "top up" any short fall by using your credit
card.
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Promotions and Competitions
Other Terms and Conditions not listed herein and applying to reboundoz.com.au
promotions and competitions are incorporated into these terms and conditions.
Unless expressly stated, to the extent that the other Terms and Conditions are
not incompatible with the Terms and Conditions herein, the other Terms and Conditions
will be in addition to the terms & conditions herein. To the extent that
the other Terms and Conditions are incompatible with the Terms and Conditions
herein, the other Terms and Conditions shall prevail.
Should you object to any of these Terms and Conditions (including any subsequent
amendments), you must immediately discontinue using this website.
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Suppliers
If you enter into a transaction through ReboundOZ to purchase services or vouchers
for those services supplied directly by a third party, ReboundOZ is not responsible
for the provision of those services or for any misunderstanding between you
and the supplier.
In all arrangements involving the direct provision of services by third parties,
ReboundOZ accepts no liability of any kind in connection with or arising from
such an arrangement.
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Release and Indemnity
You agree to waive any and all claims that you now have or may have in the future
against ReboundOZ and ReboundOZ's Associates which relate to or are incidental
to any transaction.
You agree to indemnify and hold ReboundOZ harmless from and against any and
all claims, loss or expense that may be incurred by ReboundOZ or ReboundOZ's
Associates which relate to or are incidental to the performance of its duties
as described in these Terms and Conditions including all costs of defending
itself against a claim by any other person and/or as a result of you taking
any action or refraining from taking any action or instituting or defending
any action or legal proceeding.
You further agree to indemnify and hold ReboundOZ and ReboundOZ's Associates
harmless from any claim made by any third party due to or arising out of your
use of this website, the violation of these Terms and Conditions by you, or
the infringement by you, or other users of this website using your membership
account, of any intellectual property or other right of any person or entity.
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